Technical Support
Company Name:
Collabera
## DESCRIPTION
Service Desk agent providing technical support to clients over the phone. Including hardware & software support of PC's, password resets, and in-depth trouble shooting, supporting multiple products (off the shelf and client specific).
Responsibilities:
Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery.
Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.
Non-technical teams provide support to internal and external customers and resellers via incoming customer contacts to Customer Solutions Center through telephony or e-support : Applies developed knowledge of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks.
Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment.
Typically requires 1-3 years general experience, or equivalent combination of experience and college level education.
Job Title: Technical Support
Job Code: 2060_Tech OK
Preferred Skills: Access, Windows 2003, Windows 2000, Windows 98, Technical Support, Outlook, help desk, tech support
Domain: IT Services
Location: Tulsa, OK, Oklahoma, US
Area Code: 74116
Pay rate: DOE
Duration: 8 Month(s)
Experience: 5 - 15 years
Recruiter: Ankit Kshatriya
Phone
Email-ID: ankit. ;
URL: Estimated Salary: $20 to $28 per hour based on qualifications.
Collabera
## DESCRIPTION
Service Desk agent providing technical support to clients over the phone. Including hardware & software support of PC's, password resets, and in-depth trouble shooting, supporting multiple products (off the shelf and client specific).
Responsibilities:
Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery.
Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.
Non-technical teams provide support to internal and external customers and resellers via incoming customer contacts to Customer Solutions Center through telephony or e-support : Applies developed knowledge of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks.
Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment.
Typically requires 1-3 years general experience, or equivalent combination of experience and college level education.
Job Title: Technical Support
Job Code: 2060_Tech OK
Preferred Skills: Access, Windows 2003, Windows 2000, Windows 98, Technical Support, Outlook, help desk, tech support
Domain: IT Services
Location: Tulsa, OK, Oklahoma, US
Area Code: 74116
Pay rate: DOE
Duration: 8 Month(s)
Experience: 5 - 15 years
Recruiter: Ankit Kshatriya
Phone
Email-ID: ankit. ;
URL: Estimated Salary: $20 to $28 per hour based on qualifications.
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