Service Associate Trainee Internet & Ecommerce - Tulsa, OK at Geebo

Service Associate Trainee

Company Name:
Great American Financial Resources
Mid-Continent Group is a subsidiary of American Financial Group, one of the nation's top 25 insurance companies. We provide a competitive salary with yearly performance reviews. Our benefits package includes: health, dental, vision, life, disability, paid time off, 401(k), retirement plan, employee stock purchase plan and tuition reimbursement, including incentive bonus awards for completion of certification courses.
EOE M-F
Develop skills and knowledge to perform a variety of policy administration tasks in support of the business within established production and quality guidelines. Tasks may include:
Reviews instructions from agent, underwriter, insured, broker, etc. to understand / determine what is needed to provide quotes, issuances, renewals, endorsements, etc.
Compute premiums on quotes, issuances, renewals, endorsements and / or cancellations based on proper rate selection, rules and company procedures.
Enter rate, premium and / or policy information into appropriate systems for policy updates / issuance.
Maintain file accuracy and completeness.
Order, prepares and / or update reports (i.e., motor vehicle reports, loss reports, financial reports, loss run requests, etc.) and / or legal notices (i.e., Notice of Cancellation, non-renewal notice, motor vehicle / motor carrier filings, etc.).
Set up and clears submissions.
Research and resolve and / or correct errors and / or issues.
Prepare, assemble and / or issue policy / endorsements and associated documentation.
Develop knowledge and utilizes computerized systems for research, tracking, information gathering and / or troubleshooting (i.e., Excel / Word programs, internal systems, third party vendor delivered systems, etc.).
Develop skills and knowledge needed to share and / or convey routine information via e-mail, regular mail or in person to underwriters. Maintains a professional demeanor in all situations.
May perform other tasks including support, photocopying, imaging, mail, data entry and / or supply functions.
Build working knowledge of policies and procedures, as well as the business (including products, coverage's, etc.) and organization. Comply with company and regulatory guidelines.
Perform other duties as assigned.
Candidate must have a high school diploma or equivalent and up to 6 months of clerical experience.
Date: 2014-07-24
Country: US
State: OK
City: Tulsa
Postal Code: 74119
Category: Admin & Customer Support - Customer Support
Job Type: Full TimeEstimated Salary: $20 to $28 per hour based on qualifications.

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