Desktop Support Technician
Company Name:
Williams Industrial Services Group, LLC
id=tms_job_BR00039>Desktop Support Technician
Division :Global Power
Job Type :Full Time
Shift/Hours :First Shift (Day)
% of Travel Required :Less than 25%
Offer Relocation :No
Job Description :
Summary:
This position assists staff with technical support of desktop computers, applications and related technology. Support includes specifications, installation and testing of computer systems and peripherals within established guidelines. Employee will also assist in the maintenance and testing of network servers, and associated equipment.
Essential Functions:
Assist staff with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software.
Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
Ensure desktop computers interconnect seamlessly with diverse systems including file servers, email servers, computer conferencing systems, application servers and administrative systems.
Works with procurement staff to purchase hardware and software.
Assess functional needs to determine specifications for purchases.
Other duties as required.
Job Requirements :
Experience
0 -2 years' experience supporting Windows desktop/laptop PCs.
Experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PCs.
Experience installing software, patches, updates on Desktops, Laptops, and Servers.
Experience troubleshooting basic network, software, printing problems.
Customer Service Experience a must.Behavioral Skills:
Ability to interact with individuals at all organizational levels; conducts self in polite and professional manner.
Demonstrates a motivation to provide fast, accurate and complete customer service at all times to all employees and management.
Ability to apply organizational skills when given a project; ability to handle multiple projects simultaneously to meet deadlines.
Uses resources effectively to generate solutions; takes initiative when resolving problems.
Working conditions/Physical Effort:
Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice.
Up to 10% travel required.
Ability to sit for prolonged periods of time.
Ability to type on a keyboard and operate a PC.
Ability to converse over a telephone.
Ability to transport materials or equipment or lifting, moving, carrying objects up to 50 pounds on a limited basis
Ability to work in office and perform in corporate environment.
EOE/Minorities/Females/Vet/Disabled :Global Power is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Global Power is a background screening, drug screening, and E-Verify participating employer.Estimated Salary: $20 to $28 per hour based on qualifications.
Williams Industrial Services Group, LLC
id=tms_job_BR00039>Desktop Support Technician
Division :Global Power
Job Type :Full Time
Shift/Hours :First Shift (Day)
% of Travel Required :Less than 25%
Offer Relocation :No
Job Description :
Summary:
This position assists staff with technical support of desktop computers, applications and related technology. Support includes specifications, installation and testing of computer systems and peripherals within established guidelines. Employee will also assist in the maintenance and testing of network servers, and associated equipment.
Essential Functions:
Assist staff with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software.
Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
Ensure desktop computers interconnect seamlessly with diverse systems including file servers, email servers, computer conferencing systems, application servers and administrative systems.
Works with procurement staff to purchase hardware and software.
Assess functional needs to determine specifications for purchases.
Other duties as required.
Job Requirements :
Experience
0 -2 years' experience supporting Windows desktop/laptop PCs.
Experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PCs.
Experience installing software, patches, updates on Desktops, Laptops, and Servers.
Experience troubleshooting basic network, software, printing problems.
Customer Service Experience a must.Behavioral Skills:
Ability to interact with individuals at all organizational levels; conducts self in polite and professional manner.
Demonstrates a motivation to provide fast, accurate and complete customer service at all times to all employees and management.
Ability to apply organizational skills when given a project; ability to handle multiple projects simultaneously to meet deadlines.
Uses resources effectively to generate solutions; takes initiative when resolving problems.
Working conditions/Physical Effort:
Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice.
Up to 10% travel required.
Ability to sit for prolonged periods of time.
Ability to type on a keyboard and operate a PC.
Ability to converse over a telephone.
Ability to transport materials or equipment or lifting, moving, carrying objects up to 50 pounds on a limited basis
Ability to work in office and perform in corporate environment.
EOE/Minorities/Females/Vet/Disabled :Global Power is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Global Power is a background screening, drug screening, and E-Verify participating employer.Estimated Salary: $20 to $28 per hour based on qualifications.
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