Customer Service Representative Community, Social Services & Nonprofit - Tulsa, OK at Geebo

Customer Service Representative

3.
4 Tulsa, OK Tulsa, OK Part-time Full-time Part-time Full-time Estimated:
$27.
5K - $34.
8K a year Estimated:
$27.
5K - $34.
8K a year PAID WEEKLY! Bilingual is a plus! Airco Service, Inc.
In business since 1961, we are a multi-award winning HVAC, Electrical, and Plumbing Company.
Our employees are our most valuable asset and we are always looking for qualified individuals to join our team.
We foster personal and professional development by providing continuous training to our employees.
With extensive knowledge and excellent customer service skills, our staff can meet the diverse needs of our customers.
We are currently looking to add experienced Customer Service Representatives to our Tulsa team.
Competitive Pay Flexible Shifts Offered Remote positions are available Full-Time and Part-Time Schedules What WE look for in YOU! We want this position to be a great fit for you and for us.
Possible candidates must possess the following requirements:
Active listener with strong customer service skills.
Pays close attention to details.
Able to adapt and respond to different types of personalities.
Excellent communication and presentation skills.
Enthusiastic and positive.
Strong computer skills.
Ability to multi-task, prioritize and manage time effectively.
High school diploma or equivalent preferred.
Job functions:
Inbound Customer Service Phone Calls Outbound Customer Service Phone Calls Handling Chats / Text Communication with Customers Multi-Screen management Multi-line phone operations Open and maintain customer accounts by recording account information accurately.
Identify and assess customer needs to achieve satisfaction.
Build sustainable relationships of trust through open and interactive communication.
Provide accurate, valid and complete information by using the right methods and tools.
Keep records of customer interactions, process customer accounts, and file documents.
Follow communication procedures, guidelines, and policies.
Greet customers warmly and ascertain problem or reason for calling.
Advise on company information.
Take payment information and other pertinent information such as addresses and phone numbers.
Answer questions about warranties or terms of sale.
Inform customer of deals and promotions.
Basic office functions such as emailing, faxing, filing, etc.
Whats in it for you? Extensive benefits package:
Majority of employee Health premiums and a portion for dependents is paid by Airco Dental and Vision coverage available at minimal cost to employees Short-term and Long-term disability options (LTD covered by Airco) $20,000 life insurance policy paid by Airco Additional Voluntary term-life coverage options 401K and Roth options with company match.
Up to 3 weeks paid vacation Weekly pay Paid holidays Not to mention you get the bragging rights that you work for the Official Service Company of the Oklahoma City Thunder!! If you meet the requirements and want to join an amazing team - We would love to hear from you! The Airco Team is always accepting applications! A company can only be as forward-thinking as its people.
Airco Service is the leading service company in Oklahoma and Arkansas.
We employ knowledgeable service professionals with excellent customer service skills.
All full-time employees are offered a comprehensive benefits package that includes health, dental, life, vision, short-term disability, long-term disability, Aflac, 401K, Roth Options and Paid Vacation.
If you are interested in joining our team, fill out the employment application below.
Benefits:
Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) matching Paid time off Job Type:
fulltime, parttime Education:
High school degree Work location:
On-site Job Types:
Part-time, Full-time.
Estimated Salary: $20 to $28 per hour based on qualifications.

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