Customer Service Representative- Tulsa, OK
Position:
Customer Service Representative Location:
Tulsa, OK Duration:
Contract Rate:
DOE Essential Job Functions - Answers telephones and responds to basic customer questions using established methods provided in training.
Forwards call to appropriate personnel.
- Records call on account history record with results of the inquiry; initiates required confirmation.
- Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.
Basic Qualifications - High school diploma or G.
E.
D.
- Zero or more years of customer service or other telephone experience - Experience working with organizational functions and personnel - Experience working with fax machines, computer software, and telephone technology - Experience working with and skilled in the use of help desk softwareOther Qualifications - Basic business and analytical problem solving skills - Basic communication skills - Ability to follow oral and written directionsWork Environment - Office environment- May require shift work Recommended Skills Analytical Communication Customer Service Help Desk Problem Solving Telephone Skills Estimated Salary: $20 to $28 per hour based on qualifications.
Customer Service Representative Location:
Tulsa, OK Duration:
Contract Rate:
DOE Essential Job Functions - Answers telephones and responds to basic customer questions using established methods provided in training.
Forwards call to appropriate personnel.
- Records call on account history record with results of the inquiry; initiates required confirmation.
- Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.
Basic Qualifications - High school diploma or G.
E.
D.
- Zero or more years of customer service or other telephone experience - Experience working with organizational functions and personnel - Experience working with fax machines, computer software, and telephone technology - Experience working with and skilled in the use of help desk softwareOther Qualifications - Basic business and analytical problem solving skills - Basic communication skills - Ability to follow oral and written directionsWork Environment - Office environment- May require shift work Recommended Skills Analytical Communication Customer Service Help Desk Problem Solving Telephone Skills Estimated Salary: $20 to $28 per hour based on qualifications.
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