French Bilingual Customer Service Representative - Call Center
Company Name:
Arca24.com
Salary period: Annual
French Bilingual CSR (Full/Part-time)
Avis Budget Group is an action-packed, high-energy workplace where things move forward every day. We are a global leader in the travel services industry operating two of the most recognized brands in the vehicle rental business. We are a customer-led, service-driven organization that offers an enthusiastic, family-friendly and collaborative work environment where you can expect to be developed, recognized and rewarded for a job well done. If you want to GO somewhere in your career, Avis Budget Group is the place to be.
At our Tulsa Customer Care Center, we are looking for a French Bilingual Customer Service Representative. We are seeking an experienced customer service professional that displays a positive can-do attitude, high energy and a desire to solve problems while providing an exceptional customer experience to our customers. In this position you will handle inbound phone calls and/or emails from customers regarding their rental experience. If you are ready to work for a company that is dedicated to providing their employees with a (family) atmosphere, in which you are empowered to resolve customer issues on the first contact, we invite you to apply for our French Bilingual Customer Service Representative position.
In order to be considered for this role you will need to possess strong negotiation, communication and problem resolution skills to effectively resolve a wide variety of customer issues and concerns. In addition, you will need to have excellent verbal and written communication skills in both French and English languages, strong multi-tasking and organizational skills. You will also need to achieve and maintain productivity and quality performance metrics which will require advanced computer skills and efficient call handling techniques.
If you are selected to join our dynamic team we will provide you with a great performance-based career path with the following in exchange for your talents:
- Outstanding Total Compensation: $15.00/hour, plus Bonus Opportunity
-Comprehensive Benefits Package - Medical, Dental, Vision, Life & Disability Insurance, 401K Plan, Wellness Programs, Flexible Spending Accounts, Various Discounts
-Exceptional Paid Time-off Program - Vacation, Personal Days, Holidays & Sick Pay
-Full Training to learn the business and enhance your professional skills
-Free On-site Health Clinic and Fitness Center
-On-site Cafe & Grill. Enjoy our bistro area with free Wi-Fi
CUSTOMER SERVICE REPRESENTATIVE REQUIREMENTS:
- Must be 18 years of age or older
- High School diploma or equivalent required; Associate's or Bachelor's degree preferred
- Minimum of 2 years current related experience in a customer care environment. Previous high volume call center and/or inside sales experience with resolution of complaints or inquiries preferred
- Strong negotiation, decision making, and problem solving skills is required
- Advanced personal computing and keyboarding skills
- Ability to handle complex customer issues while maintaining a positive attitude
- Ability to demonstrate strong initiative to exceed expectations
- Excellent interpersonal and communications skills
- Must demonstrate ability to speak, read and write in both English and French fluently
- Regular and punctual attendance is required
- Minimal travel is required
Avis Budget Group is an EEO Employer - Minorities / Females / Protected Veterans / Disabled
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job, which may vary, based on job location, department or the assignment. The actual essential duties, responsibilities and qualifications may vary by location, department, reporting structure or other business needs. No inference should be drawn that a specific job duty, responsibility or qualification is non-essential by its absence from this description.Estimated Salary: $20 to $28 per hour based on qualifications.
Arca24.com
Salary period: Annual
French Bilingual CSR (Full/Part-time)
Avis Budget Group is an action-packed, high-energy workplace where things move forward every day. We are a global leader in the travel services industry operating two of the most recognized brands in the vehicle rental business. We are a customer-led, service-driven organization that offers an enthusiastic, family-friendly and collaborative work environment where you can expect to be developed, recognized and rewarded for a job well done. If you want to GO somewhere in your career, Avis Budget Group is the place to be.
At our Tulsa Customer Care Center, we are looking for a French Bilingual Customer Service Representative. We are seeking an experienced customer service professional that displays a positive can-do attitude, high energy and a desire to solve problems while providing an exceptional customer experience to our customers. In this position you will handle inbound phone calls and/or emails from customers regarding their rental experience. If you are ready to work for a company that is dedicated to providing their employees with a (family) atmosphere, in which you are empowered to resolve customer issues on the first contact, we invite you to apply for our French Bilingual Customer Service Representative position.
In order to be considered for this role you will need to possess strong negotiation, communication and problem resolution skills to effectively resolve a wide variety of customer issues and concerns. In addition, you will need to have excellent verbal and written communication skills in both French and English languages, strong multi-tasking and organizational skills. You will also need to achieve and maintain productivity and quality performance metrics which will require advanced computer skills and efficient call handling techniques.
If you are selected to join our dynamic team we will provide you with a great performance-based career path with the following in exchange for your talents:
- Outstanding Total Compensation: $15.00/hour, plus Bonus Opportunity
-Comprehensive Benefits Package - Medical, Dental, Vision, Life & Disability Insurance, 401K Plan, Wellness Programs, Flexible Spending Accounts, Various Discounts
-Exceptional Paid Time-off Program - Vacation, Personal Days, Holidays & Sick Pay
-Full Training to learn the business and enhance your professional skills
-Free On-site Health Clinic and Fitness Center
-On-site Cafe & Grill. Enjoy our bistro area with free Wi-Fi
CUSTOMER SERVICE REPRESENTATIVE REQUIREMENTS:
- Must be 18 years of age or older
- High School diploma or equivalent required; Associate's or Bachelor's degree preferred
- Minimum of 2 years current related experience in a customer care environment. Previous high volume call center and/or inside sales experience with resolution of complaints or inquiries preferred
- Strong negotiation, decision making, and problem solving skills is required
- Advanced personal computing and keyboarding skills
- Ability to handle complex customer issues while maintaining a positive attitude
- Ability to demonstrate strong initiative to exceed expectations
- Excellent interpersonal and communications skills
- Must demonstrate ability to speak, read and write in both English and French fluently
- Regular and punctual attendance is required
- Minimal travel is required
Avis Budget Group is an EEO Employer - Minorities / Females / Protected Veterans / Disabled
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job, which may vary, based on job location, department or the assignment. The actual essential duties, responsibilities and qualifications may vary by location, department, reporting structure or other business needs. No inference should be drawn that a specific job duty, responsibility or qualification is non-essential by its absence from this description.Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
